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Home AIIA NSW Ministerial Forum: NSW Department of Customer Service AIIA NSW Ministerial Forum: NSW Department of Customer Service

AIIA NSW Ministerial Forum: NSW Department of Customer Service

Wednesday, 06 November 2019

}11:30am to 2:00pm

Magnifique Ballroom, Sofitel Sydney Darling Harbour, 12 Darling Drive Sydney 2000

Price Member: $185 (ex GST)

Price Non-Member:  $235 (ex GST)

Table Price Member: $1850 (ex GST)

Table Price Non-Member: $2350 (ex GST)

Details

The AIIA is delighted to welcome the Honourable Victor Dominello, NSW Minister of Customer Service to present the Ministerial Address on the 6th November.

 

The newly formed NSW Department of Customer Service has oversight of all things digital to ensure that citizen centric design is built into new digital services offerings.

 

The Minister will provide updates on:

  • the Digital Driving License roll-out
  • the Digital Restart Fund
  • the State Digital Strategy

 

Join the AIIA, members of NSW Government and industry colleagues for this premium event to gain insights into Government thinking and find out how your business can align to NSW Government strategic initiatives.

 

Do not miss this opportunity to hear firsthand the initiatives that are keeping NSW at the forefront of digital transformation both in Australia and on the global stage.

Guest Speaker

The Hon. Victor Dominello MP

Minister for Customer Service

 

Victor was born and raised in the Ryde area. He went to school at Marist Brothers Eastwood before studying law. He was a partner in a commercial law firm, where he represented clients in a number of landmark cases.

 

Victor was elected as Member for Ryde at a by-election in October 2008. He was re-elected at the 2011 state election.

 

In April 2011 he was sworn in as Minister for Aboriginal Affairs and Minister for Citizenship and Communities. His portfolio responsibilities included multicultural affairs, veterans’ affairs, volunteering and youth.

 

Following the Liberals & Nationals Government’s re-election in March 2015, Victor was sworn in as the state’s first Minister for Innovation and Better Regulation.

 

In this role Victor was responsible for the Office of Fair Trading, the State Insurance Regulatory Authority, Safework NSW and DFSI’s Services & Digital Innovation Division.

 

Victor oversaw a number of reforms including the establishment of a NSW Data Analytics Centre as well as changes to strata title laws, real estate underquoting laws and the use of sunset clauses in off-the-plan property contracts.

 

He also led the Social Innovation Council, a partnership between NSW Government agencies and NGO leaders, established to drive sectoral reform in human service delivery.

 

In January 2017, Victor was appointed Minister for Finance, Services and Property and has responsibility for Service NSW, Property NSW, the State Insurance Regulatory Authority, Revenue NSW and more.

 

His portfolio achievements included reforms to the CTP Green Slip scheme, the rollout of additional Service NSW Centres in regional areas, launch of the real-time FuelCheck app, the Toll Relief program, and the NSW Digital Strategy.

 

Following the Liberals & Nationals Government’s re-election in March 2019, Victor was sworn in as the state’s first Minister for Customer Service.

 

Prior to his parliamentary career, Victor cherished the opportunity to travel to many places around the world and looks back fondly on his experiences in India, Central and South America, Europe, the US and Asia. He is also a passionate supporter of West Tigers rugby league team.

 

Victor completed the Australian Institute of Company Directors course in 2017.

Sponsor

Thank you to our Sponsor

Sponsorship Opportunities

These are some of the opportunities available to our sponsors:

  • AIIA has a network of over 15,000+ subscribers for sponsors to access
  • Unique opportunities to profile your company/brand
  • Profiled feature opportunities for key people in your organisation across various platforms
  • Unique opportunities to directly network on tables with government executives
  • Intro/Outro of Key Note speakers
  • Great return on investment

 

If you are interested in becoming a sponsor please contact – GM Events

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