- Andrew Murrell, General Manger Digital and Direct Channels, Bank of Queensland
- Barrie Barton, Strategy & Insights Director, Right Angle Studio
- Ian Muir, Head of Customer Experience, Westpac
The AIIA Financial Services industry breakfast briefings focus on key innovation topics of interest to executives in the financial services industry and the technology industry.
For our next event taking place Friday 13th September, our expert panel of Financial Services business executives will explore the issue of connecting with digital natives. Questions will be posed to the panel such as:
· Who are the digital natives and what distinguishes them from previous generations?
· How do they interact and make decisions?
· How are successful brands and start-ups connecting with and serving digital natives?
· Are banks meeting their needs and is there opportunity for improvement?
