December Canberra Managers’ Forum

CIO, Department of Human Services

Gary Sterrenberg, Chief Information Officer, Department of Human Services (DHS) was appointed on 24 October 2011.  Gary is responsible for the infrastructure and applications underpinning the operations of all ICT within the DHS supporting around 38,000 staff and delivery of services and payments to customers.

Originally from South Africa, Gary holds a degree in computing and an MBA.  Gary has significant international experience.  Gary began his career in technical consulting before taking up a number of senior positions leading large numbers of staff across distributed locations in Asia and the United Kingdom.

Gary was the CIO for the Australia and Retail Division of ANZ where he worked in various positions for 10 years.  Gary has also worked for the National Australia Bank and Shell International.

Gary has over 20 years systems and project experience at a director/regional management level and has a track record for leading large ICT change programs.  These include the development of strategies to improve take-up, system stability, change programmes, capacity and program management.

Gary has extensive program management local and global experience and has successfully delivered many large and complex IT projects on time and on budget.   Gary was the Program Director on a Global IT Transformation exercise that established new organisation structures and governance and driving common project management standards and methodologies and the implementation of an industry based training program.

Gary has a degree in computing and an MBA and is currently studying a Phd part time at the ANU.