Canberra Manager’s Forum with Matthew Hay, acting CIO, Australian Taxation Office

Matthew is currently acting Chief Information Officer. In this role, he provides leadership and sets strategic direction on information and communications technology in the ATO. This is to ensure we maintain a contemporary, secure, and reliable technology environment to support tax, super and registry systems into the future.

Matthew has more than 25 years’ experience in the public sector with a focus on IT program delivery, strategy, and business transformation.

In his previous role as Deputy Commissioner, Strategy and Architecture within the Enterprise Solutions and Technology Group (ATO), Matthew led a diverse portfolio responsible for strategy development and technology investment.

His role included, delivering contemporary technology and digital services, the provisioning of governance and planning capabilities that support investment decisions and setting directions, monitoring, and supporting the delivery of IT operations.

Matthew also led the ATO’s IT Strategic Sourcing Program that will reshape, modernise, and replace the ATO’s current range of IT managed services.

Matthew has also worked as a lead of Enterprise Capabilities – where he was accountable for the ATO’s core systems, major policy, and legislative programs (such as Super Reform Program, Tax Time, and Single Touch Payroll).

In 2020, Matthew led the technology implementation to enable the COVID-19 stimulus measures such as JobKeeper, Cash Flow Boost and Early Release of Super.

Prior to joining ATO in 2009, Matthew worked at the NSW Office of State Revenue.

Matthew holds a Bachelor of Economics from Macquarie University in Sydney.