AIIA VIC Bendigo – Bringing Innovation to the Patient Journey

Bruce Winzar

Executive Director Information Services and Chief Information Officer, Bendigo Health

Bruce will explore how the commissioning of the new Bendigo Hospital will bring innovation to the interaction with health consumers.

The focus will be on innovation not in a technical or clinical sense, but rather innovation in how health consumers engage with healthcare providers.  The combination of the new Hospital and the move to a Primary Health Network will impact how services are planned, coordinated, delivered and accessed.  This event will ask what will be different/better in how people find their way to health services in future, get access to them, and get continuity of engagement.

Bruce will lead off with an introductory overview of the range of new technologies the Hospital will have available – from RFID to the new EMR – and then illustrate their benefits via a number of User Stories that will trace the patient journey and highlight where the new technologies will impact.

Matt Jones

Chief Executive Officer, Murray Primary Health

Network Matt will then position the emergence and focus of the Murray Primary Health Network – providing the community view of what an integrated patient journey is and exploring the effective communication between primary health and the hospital as it is enabled by electronic referrals, discharges, etc.