AIIA NSW Navigating Digital Government Summit

Minister for Innovation & Better Regulation

Matt Kean was born in Wahroonga on September 16, 1981, and became the Member for Hornsby on March 26, 2011.

The next year, he was elected to chair the NSW Parliament’s Joint Standing Committee on the Office of the Valuer General, later recommending radical changes to the system of land valuation in NSW.

Re-elected in March 2015, Mr Kean continued his advocacy for the people of Hornsby and counts amongst his achievements the completion of the $120 million first stage – and the start of the $200 million second stage – of the Hornsby Hospital rebuild.

He is a tireless campaigner on mental health issues and suicide prevention, especially as it impacts our young people. His first speech in parliament after his 2011 election was dedicated to a young friend who had recently taken his own life.

On January 30, 2017, Mr Kean was elected to Cabinet as the Minister for Innovation and Better Regulation, responsible for portfolio as diverse as consumer protection, strata laws and workplace safety.
With a passion for innovation, he is determined to make NSW the innovation and start-up epicentre of the Asia Pacific.

Chief Executive and CIO
eHealth NSW

A trained doctor with a passion for ICT, Zoran brings to eHealth NSW broad experience in a range of senior health management and ICT leadership roles in Australia and New Zealand. Prior to joining eHealth NSW, Zoran has worked at the Ministry of Health as Executive Director for Health System Information and Performance Reporting and, most recently, as Acting Deputy Secretary for System Purchasing and Performance. Across the Tasman, Zoran spent several years leading a regional shared services agency for District Health Boards and, after that, took up a role with New Zealand’s Ministry of Health where he was responsible for the national health information strategy and architecture.

He is a member of the eHealth Executive Council, the peak ICT committee for NSW Health, which is responsible for setting eHealth strategy, advising on eHealth policy and standards, monitoring performance and ensuring effective project delivery within a whole of NSW Health context.Since joining eHealth NSW in July, Zoran has focused on building on current areas of strength, streamlining governance of eHealth’s key programs and activities as well as progressing the development of new eHealth strategy. As well as a medical degree, Zoran holds a Masters of Business Administration and is a Fellow of the Royal Australasian College of Medical Administrators.

Executive Director
FACS Analysis & Research

Marilyn Chilvers is the Executive Director of FACS Analysis and Research at the NSW Department of Family and Community Services (NSW FACS).Marilyn is responsible for leading the development and dissemination of FACS’ evidence base to inform policy, service design and local planning, with the objective of improving the lives of the most vulnerable members of the community. Since joining NSW government, Marilyn has led teams of analyst and researchers in applying a range of statistical and economic modelling, research and evaluation techniques to examine trends and service outcomes in crime and policing, child protection and, more recently, social housing and homelessness. A key focus for her in her current role is to drive better use of data, research and evaluation to understand lifetime benefits and guide investment decisions.

Marilyn’s formal qualifications include a Masters in Applied Statistics, Bachelor of Economics degree with Honours in Econometrics, a Graduate Diploma in Tertiary Education and the Australian Institute of Company Directors diploma.

Chief Information Officer
Department of Planning and Environment NSW

Chris Fechner is the Cluster CIO for the NSW Department of Planning and Environment. A seasoned senior executive with a combination of public and private enterprise experience across ICT and more broadly across corporate services. Chris recently led a significant expansion of shared services that now supporting over 6000 staff across around 250 locations across the state of NSW. The success of this expansion was based on understanding of business needs, responsiveness, value for money, and clear expectations setting.

Chief Executive Officer
Service NSW

Rachna is currently CEO of Service NSW. With an exceptional track record in the business world, Rachna brings strategic and commercial expertise to Service NSW. Service NSW is the state’s transactional services one stop shop leading major service delivery and digital reform in government.

Rachna is a recognised expert in customer centric design and innovation. Rachna also has an extensive background in customer service, distribution, operations, employee engagement and organisational change.  She is an experienced executive, having worked across banking, wealth management and hospitality sectors – domestically and internationally. In her previous executive positions Rachna has successfully led business transformations to embed a customer, data driven culture, enhance service delivery models and drive digital innovation.

Rachna recently featured in ‘The World We See’ publication; a compilation of personal letters from Australia’s leading male and female CEO’s and advocates of change, on their vision and desire for the next generation of female leaders.

Rachna holds a PhD in Consumer Behaviour; and post graduate qualifications in Customer-Led Strategic Transformations from Stanford University (USA).

Deputy Secretary Division of Resources and Geoscience 
NSW Department of Planning and Environment

From 1 April 2017, Kylie joined the NSW Department of Planning and Environment in the position of Deputy Secretary, Resources and Geoscience.  Her division has a variety of roles related to the effective, sustainable exploitation and management of the State’s resources and mining sector.

In October 2013, Kylie was appointed to the position of Deputy Secretary, Resources and Energy within the NSW Department of Industry and also held a dual portfolio of Deputy Secretary, Lands, a responsibility which she took on from 1 July 2016.  Her Lands division developed strategies, programs and policies for the management of the Crown land estate.

Within NSW Department of Industry, Kylie has previously held the roles of Acting Deputy Director General for Industry, Innovation Hospitality and the Arts, Executive Director for Investment and Export Services and Executive Director for International Markets and Trade.

Prior to joining NSW Department of Industry in July 2009, Kylie spent 10 years overseas as Australia’s Senior Trade Commissioner for the UK, Ireland and Israel; Senior Trade Commissioner for West USA and Senior Trade Commissioner for Spain and Portugal.

Foundation Director of the Centre for Big Data Research in Health
UNSW

Professor Louisa Jorm is the Foundation Director of the Centre for Big Data Research in Health at UNSW Australia. She has spent equal periods in senior leadership roles in government and academia, giving her unique opportunities for translational research impacts.

Professor Jorm is an international leader in health “big data” research and specifically in applying advanced analytic methods to large-scale routinely collected data and linked data, including hospital inpatient, mortality, perinatal and medical and pharmaceutical claims data. She has made major scientific contributions to research in the areas of health system performance, health surveillance, data linkage and Aboriginal health.  Professor Jorm has published >130 scientific papers and been awarded ~$20 million in research grants. She is a high-profile advocate for more and better use of routinely collected health data for research.

CEO and Chief Data Scientist
NSW Data Analytics Centre

Dr. Ian Oppermann is the NSW Government Chief Data Scientist and CEO of the NSW Data Analytics Centre. Ian has 25 years’ experience in the ICT sector and, has led organizations with more than 300 people, delivering products and outcomes that have impacted hundreds of millions of people globally. Ian is considered a thought leader in the area of the Digital Economy and is a regular speaker on “Big Data”, broadband enabled services and the impact of technology on society. He has contributed to 6 books and co-authored more than 120 papers which have been cited more than 3200 times. Ian has an MBA from the University of London and a Doctor of Philosophy in Mobile Telecommunications from Sydney University. Ian is a Fellow of the Institute of Engineers Australia, a Fellow of the IEEE, a Fellow of the Australian Academy of Technological Sciences and Engineering, is Vice President of the Australian Computer Society, and a graduate member of the Australian Institute of Company Directors. Ian is also president of the Australia National Committee of the IEC and president of the JTC1 strategic advisory committee in Australia.

Chair
NSW Digital Government Advisory Panel

A strategic thinker, organisational consultant, facilitator and writer, Martin’s work as an advisor draws on over 30 years’ experience spanning government, the “for purpose” or social sector and the corporate sector. His work explores the intersection of policy, government and public sector reform, technology and innovation.

Martin has recently worked as a senior advisor to Deloitte’s public sector team in Australia and is currently working with The Impact Assembly as part of PwC’s social impact strategy and capability.

From 2001 to 2013, he led the Asia-Pacific public sector team in Cisco’s consulting and innovation arm, the Internet Business Solutions Group. His team worked on digital transformation, policy and reform projects in government, education, human services and urbanisation in India, China, South-East Asia, Australia and New Zealand.

Prior to his role in Cisco, Martin held various policy and management roles in the federal public sector, including Chief of Staff to a Minister in the Federal Government and as a research and strategy lead in the Office of Strategic Planning in the NSW Cabinet Office.

Martin writes and speaks extensively on government, service design, digital transformation and policy reform.  Together with former Finance Minister Lindsay Tanner, he wrote Changing Shape: Institutions for a Digital Age (Longueville Press, February 2014).

Martin was a member of the Ministerial Task Force on Government 2.0 (2010) and was also a member of the advisory committee on Government 2.0 in Victoria. He currently chairs the NSW Digital Government Advisory Panel and the Expert Advisory Group of the Department of Human Services’ Welfare Payments Infrastructure Transformation project.

In 2008, with a small group of entrepreneurs, he established the Australian Social Innovation Exchange (ASIX) as part of a global network of social innovators.  ASIX has now been amalgamated with The Australian Centre for Social Innovation (TACSI), on whose Board he sits as a director.

Martin is also a director of the Centre for Policy Development, the Business/Higher Education Roundtable and The Able Movement.

Martin holds an Honours degree in English from the University of York in the UK, a Masters degree in Social Science and Policy from the University of New South Wales as well as graduate qualifications in applied economics from what is now the University of Canberra.