Tien-Ti Mak
Corporate Innovation, Bain & Co
Tien-Ti leads the Corporate Innovation Practice at Bain & Co which helps corporate clients innovate more effectively – from incubating new businesses through to partnering with start-ups.
Prior to that, Tien-Ti was Innovation Partner and CTO at Australia Post. He helped to drive customer led innovation through corporate venturing, new business incubation, and the exploration of disruptive technologies. He was a key agent of culture change within the enterprise, championing new ways of working and a customer focused, lean start-up mindset. As the Chief Technology Officer of Australia Post, Tien-Ti was also accountable for the Technology and Digital strategy and architecture across the enterprise.
Prior to that, Tien-Ti had a successful career in consulting with Accenture and The Customer Experience Company. He has played pivotal roles in major transformation programs for a number of large organisations. He constantly challenges the status quo, and is a highly creative problem solver.
Tien-Ti’s career has spanned over two decades across a variety of industries including telecommunications, insurance, superannuation, banking, government and logistics.