Home Events AIIA NSW Navigating Digital Government Summit | 11 May 2018

AIIA NSW Navigating Digital Government Summit | 11 May 2018

Friday, 11 May 2018


This event is now sold out

The annual AIIA NSW Navigating Digital Government Summit focuses on emerging technologies that are on the digital horizon, such as Artificial Intelligence, Augmented Reality, Virtual Reality, Gamification, Deep Learning and Quantum Computing. The summit explores how such technologies may shape Government thinking, policy and service delivery approaches.

This half day summit will address three key themes:

Theme 1 – Digital on the Inside – How Service NSW is evolving its Digital DNA.

Keynote Speaker:

Damon Rees
Chief Executive Officer | Service NSW

Damon brings a wealth of business and IT knowledge and leadership experience to Service NSW.

Damon was previously the NSW Government’s first Chief Information & Digital Officer (GCIDO) and Deputy Secretary of ICT & Digital Government within the Department of Finance, Services & Innovation.

In this most senior role of NSW Government, he has advocated for digital adoption across the NSW public sector, defining the long-term vision for ICT and digital technologies, implementing the NSW Open Data Policy and improving integration across Government agencies.

Previous roles:

Prior to this, Damon was the Chief Digital Officer at Macquarie Bank, having earlier served as the Chief Technology Officer and interim Chief Information Officer at Woolworths, and as Westpac’s Head of Integrated Delivery.

Damon also currently serves as a board director for the NSW Telco Authority and Non-Executive Director with GP Synergy, a federally-funded general practice education and training provider.

Theme 2 – Digital from the Outside – How collaboration between Government, Industry and Academia can embrace AI, Deep Learning, Gamification to drive better State outcomes through digital insights.

Exponential growth of unstructured data provides incredible opportunities to gain insights never dreamed of in tackling major social issues that has a bearing on each, and every one of us. How does this information get harvested through emergent technologies such as AI and then reconciled with structured data held within Government Agencies to provide measurable outcomes whilst adhering to moral and ethical concerns? Hear firsthand how machine learning technologies not only shape but are being shaped by a continuous feedback loop to create perpetual progress.

Dr Ian Oppermann, hosts a panel with a guest from Industry, Academia and Government to discuss the second theme, ‘Digital from the Outside’.

Moderator :

Dr Ian Oppermann
Chief Executive Officer and Chief Data Scientist | Data Analytics Centre, Agency Budget and Policy Group, The Treasury

Dr. Ian Oppermann is the NSW Government Chief Data Scientist and CEO of the NSW Data Analytics Centre. Ian has 25 years’ experience in the ICT sector and, has led organizations with more than 300 people, delivering products and outcomes that have impacted hundreds of millions of people globally.

Ian is considered a thought leader in the area of the Digital Economy and is a regular speaker on “Big Data”, broadband enabled services and the impact of technology on society. He has contributed to 6 books and co-authored more than 120 papers which have been cited more than 3200 times. Ian has an MBA from the University of London and a Doctor of Philosophy in Mobile Telecommunications from Sydney University.

Ian is a Fellow of the Institute of Engineers Australia, a Fellow of the IEEE, a Fellow of the Australian Academy of Technological Sciences and Engineering, is Vice President of the Australian Computer Society, and a graduate member of the Australian Institute of Company Directors. Ian is also president of the Australia National Committee of the IEC and president of the JTC1 strategic advisory committee in Australia.


Linda Spencer
NSW Government State Insurance Regulatory Authority (SIRA)

Linda Spencer has more than thirty years of experience in delivering technology solutions across many different industries including financial services, oil industry, government, healthcare, airlines, transportation (smartcards) and higher education.

Linda has worked in organisations all over the world in many different roles including development of business and technology strategies;   program management of business change and IT programs, and implementation of business intelligence capabilities.

Linda is leading the Data and Digital Transformation for the SIRA CTP Reform Program.

Charles Salinas
Procurement Advisor, NSW Department of Finance Services and Innovation

Charles Salinas is an active procurement discipline practitioner, director of his own company – Procure Services, a former U.S. Air Force IT Systems QA Inspection Team Chief and currently the Procurement Advisor at DFSI (Department of Finance, Services and Innovation).

His current work at DFSI is providing hands-on support to its divisions, to include the recent SIRA (State Insurance Regulatory Agency) CTP Reform initiative sponsored by the Finance Minister Victor Dominello.

The Data Analytics Centre or DAC, reports that NSW drivers pay between $400-600M more in CTP premiums than they should due to fraud and inefficiencies in the system. This accounts for NSW driver’s premiums being the highest in the nation. To address this, DFSI Legal, DFSI Procurement, SIRA and the (DAC) worked together on the solution.

Authorised by Procurement Board Direction, Innovation Stream PDB 2016-05 and adapted to the CTP Reform initiative, Charles administered the tender process for two RFP’s drawn from ideations that served as open calls (EOIs) to industry to provide ideas and take part in consortium facilitated, SMB-led, outcome based procurement. The RFPs address application development (apps) in two areas: combating fraud and promoting speedy recovery from injury.

The result is a faster, sleeker model delivering true real-time innovation with low risk, low cost, high reliability (best-fit) solution and best value for money. The model is currently under review by the Department of Premier and Cabinet and DFSI.

Hilary Cinis
User Experience Design Group Leader, Data61 CSIRO

Hilary Cinis is the Head of User Experience at Data61 | CSIRO which focusses on taking novel technology research out to market and industry. She has over 20 years experience working in commercial, government and emerging technology.

Over the last 6 years she has successfully established a highly valued user focussed design capability within a scientific and engineering innovation organisation. Hilary and her team have successfully proposed and employed frameworks for combining user centred design approaches with technology innovation pushes, design thinking for improved software development and is currently working on applied UX methods for ethical technology production.

Theme 3 – Breaking Down Digital Borders

Our panel are NSW government policy experts; whose experience includes drawing meaningful insights from data to improve outcomes for NSW citizens. During the session, the panel will challenge summit participants to propose innovative methods that draw increased benefit from existing data assets to achieve this goal. The discussion will be grounded in current and planned government initiatives and reforms, amid the essential privacy, security and sensitivity considerations of human services data.


Marilyn Chilvers 
Executive Director | Data Analytics Centre, NSW Treasury & NSW Dept of Family and Community Services

Marilyn Chilvers is an Executive Director in NSW government, working in both the NSW Department of Family and Community Services (FACS) and the NSW Data Analytics Centre in Treasury. Marilyn led the development and implementation of the NSW Human Services Outcomes Framework in FACS. She is passionate about making better use of data and evidence to guide government investment and service design, and the focus of her current role is to drive data integration and analysis activities to improve outcomes for vulnerable and at risk citizens.

Her qualifications include a Masters of Applied Statistics & Bachelor of Economics (Honours in Econometrics).


Tahn O’Brien
Director, Service System Reform, Their Futures Matter | FACS

Tahn O’Brien is a Director of the NSW’s landmark reform Their Futures Matter – a strategic investment approach which is prioritising funding, effort and resources to deliver improved outcomes to vulnerable children, young people and their families. She leads a high performing team that draws on research, data and other available evidence to design improved service system responses. This involves working collaboratively across government agencies and the sector to understand similar needs and experiences of clients, to provide wrap-around supports that better meet their needs with the greatest impact. Tahn has been instrumental in applying cross-agency distributed design with input from departments of Education, Family and Community Services, Health, Justice, Premier and Cabinet and Treasury.

Tahn has led reforms in child protection for around 10 years, including the FACS response to the Child Abuse Royal Commission. Prior to this, Tahn worked on major reforms in drug and alcohol, mental health and crime prevention. She loves her work, her family and her cat Knuckles who’s a neighbourhood legend!

Ben Gales
Executive Director, Economic Strategy | NSW Treasury

Ben Gales is the Executive Director, Economic Strategy, at NSW Treasury. Ben brings a wealth of experience in economic and social policy as well as impact investing.  Prior to moving to his current role, he was the CEO, Social Enterprise Finance Australia (SEFA), a commercial social lender to a diverse range of social enterprises in Australia.  His public sector experience includes roles in NSW Family and Community Services, and HM Treasury in the UK.

Ben has commercial investment experience from his time working in venture capital in the UK and the US, and has held a number of Non-Executive Board seats.  He was on the Prime Minister’s Community Business Partnership between 2014 and 2016.

Nazia Ahmed
Director | The Social Outcomes Lab (ex-Director Economic Analysis and Modelling, FACS)

Nazia is an economist specialising in the human services sector and has over fifteen years of experience in government, management and economics consulting. Nazia founded The Social Outcomes Lab (SOULAB) in 2015 with a vision to improve social outcomes for disadvantaged Australians through connecting evidence to action.

Prior to starting SOULAB, Nazia was Director of Economic Analysis for NSW Family and Community Services where she advised on social policy and frontline operations for NSW Government’s provision of child protection, housing and disability services. Previously, Nazia worked for a top tier management consulting firm in an advisory role where she focused on business transformation and growth through advanced analytics and strategy.

Nazia is passionate about translating research and analysis into practical applications and working directly with disadvantaged communities to inform her work.


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