AIIA NSW Digital Summit: Building a Digitally Inclusive Economy
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Four years is a long time in Politics but not for the AIIA’s NSW Digital Government Summit as it enters its fourth year with a restructured format to create a rich and engaging discussion about key topics that affect the state of NSW. Change is in the air and from the shadow of the Department of Finance, Service and Innovation arises the Department of Customer Service with its citizen centric focus. We’re delighted to welcome Charlotte Wood, Director of Policy and Awareness with Cyber Security NSW, Dawn Routledge, Executive Director, Office of the Secretary | NSW Department of Customer Service and Ian Oppermann, Chief Data Scientist |NSW Department of Customer Service & CEO |NSW Data Analytics Centre, to present on how NSW Government is moving the needle in delivering citizen focused outcomes that makes a real difference to the lives of everyone within the State.
The previous topics of Digital on the Inside; Digital from the Outside and Breaking Down Digital Borders identified challenges within NSW Government to become a digital leader not only within Australia but also on the global stage. Collaboration between Industry, Academia and Government has all played their part in enabling this transformation. This year we will hear from our speakers the practical outcomes of this work and how Building a Digitally Inclusive Economy needs to be underpinned by progressive policy, adaptive regulation and innovative procurement all leveraging trusted frameworks.
Insights from these key decision makers will enable AIIA members to tailor conversations and solutions to the heart of the Government’s digital agenda.
Director of Policy and Awareness with Cyber Security NSW
Charlotte Wood is the Director of Policy and Awareness with Cyber Security NSW. She has been working on uplifting cyber security maturity across NSW Government since she joined the function in January 2018. She leads NSW’s Cyber Security Policy, awareness programs, training and cyber security governance for the State. Previously, Charlotte was the Manager of Cybercrime Intelligence at the Australian Criminal Intelligence Commission working with the Australian Cyber Security Centre. In this role, Charlotte led Australia’s whole-of-government cybercrime threat picture. Her 14 years with the Commission involved working across Australia on a variety of criminal intelligence topics including drugs, money laundering, child sex offences and fraud. Charlotte has academic qualifications in finance and social research. Charlotte also has experience working collaboratively across law enforcement and intelligence agencies both within Australia and internationally.
Executive Director, Office of the Secretary, NSW Department of Customer Service
Dawn Routledge is the Executive Director of the Office of the Secretary, in the new NSW Department of Customer Service. She held a similar role in the former Department of Finance, Services and Innovation since July 2018, following a temporary appointment as the NSW Government Chief Information and Digital Officer. In her current role, Dawn is the policy lead for the Department’s customer, ICT and digital reform agenda, and leads the provision of ministerial and executive support services.
Dawn joined the NSW Government in 2012 and has held a range of leadership roles driving digital and data reforms. Dawn has over 20 years’ experience in the public and private sector in NSW, the Cayman Islands and the UK. Dawn holds masters degrees in Arts and Law from University College London and the University of Northumbria. She is a graduate of the Australian Institute of Company Directors and a professional member of the Institute of Public Administration Australia.
Chief Data Scientist, NSW Department of Customer Service
CEO, NSW Data Analytics Centre
Dr. Ian Oppermann is the NSW Government Chief Data Scientist and CEO of the NSW Data Analytics Centre. Ian has 25 years’ experience in the ICT sector and, has led organizations with more than 300 people, delivering products and outcomes that have impacted hundreds of millions of people globally.
Ian is considered a thought leader in the area of the Digital Economy and is a regular speaker on “Big Data”, broadband enabled services and the impact of technology on society. He has contributed to 6 books and co-authored more than 120 papers which have been cited more than 3200 times. Ian has an MBA from the University of London and a Doctor of Philosophy in Mobile Telecommunications from Sydney University.
Ian is a Fellow of the Institute of Engineers Australia, a Fellow of the IEEE, a Fellow of the Australian Academy of Technological Sciences and Engineering, is Vice President of the Australian Computer Society, and a graduate member of the Australian Institute of Company Directors. Ian is also president of the Australia National Committee of the IEC and president of the JTC1 strategic advisory committee in Australia.
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