Australian Information Industry Association
Showing results 1 to 10 of 18.
Searching on terms: Thought leadership
Tuesday 1 August 2017
How innovation and non-traditional challengers are reshaping customer expectations, transforming the competitive landscape and forcing insurers and super funds to rethink and reinvent their offerings and delivery capabilities. The future is true customer engagement in key life events supported by “anywhere, anytime, any device, any channel” … and not everyone will be successful. AIIA
Tuesday 20 December 2016
In our increasingly sophisticated market, customers are demanding a banking experience which rivals the digital experience they enjoy across their social landscape. Banks strive to deliver an extraordinary customer experience through the application of their digital assets. Constant juggling is required to deliver an authentic relevant digital experience while meeting the requirements of rigorous regulation and dealing with legacy services and systems. This paper examines digital trends, some of their inhibitors and actions which will lead to improved customer outcomes.
Monday 22 August 2016
Friday 20 May 2016
The term ‘hyped’ suggests a level of expectation that exceeds the impact or value it will actually bring – the jury is still out on this question. There are several essential capabilities that must be in place for Blockchain to deliver on the promise, however there are good reasons for optimism.
Friday 18 March 2016
Data is on the C Suite agenda – Competition is fierce and unpredictable. Today’s leaders have raised the profile of data as a critical resource in the battle to remain relevant to their customers, to meet competitive threats and to respond to changing regulatory responsibilities. This paper will examine the three leading motivations for the attention data and analytics receives by the executive team.
Wednesday 3 September 2014
Companies know that many of the most exciting innovations are coming from outside of their businesses. The question is: how can companies most effectively embrace new sources of innovation? What is working? What should executives be aware of as they look beyond their boundaries to find the next big thing?
Tuesday 1 July 2014
In this white paper we look at the market challenges being faced by FIs, explore how they could respond to them, examine the changing consumer, and what to expect from the future of payments.
Wednesday 28 May 2014
Monday 25 November 2013
Wednesday 30 October 2013
Ubiquitous broadband will impact every facet of Australian life, from the way our economy works to the way we live.
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