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Home Events NSW Breakfast Series – Update with James Bates, Chief Data Officer, Department of Customer Service

NSW Breakfast Series – Update with James Bates, Chief Data Officer, Department of Customer Service

Wednesday, 23 October 2024

} 7:30 am – 9:30 am (AEST)

Alteryx, Level 11/10 Spring St, Sydney NSW 2000

Events Team | events@aiia.com.au

1300 665 145 

Details

Join us for an insight provided by James Bates Chief Data Officer & Executive Director of Customer, Data & Insights on how the NSW Government uses data and insights to make services easier to access, more effective and more trusted.

Keynote speaker

James Bates

Chief Data Officer & Executive Director of Customer, Data & Insights

NSW Department of Customer Service

 

James Bates is the Chief Data Officer and Executive Director of Customer, Data & Insights at the NSW Department of Customer Service.

The NSW Department  of Customer Service was formed in 2019 with a mission to put customers and community at the centre of government decision making and service delivery.

James’ team supports that mission by using data, insights and evidence to improve community outcomes through more effective policy development, program design and service delivery. James has been with the NSW public sector for 15 years, working in a variety of implementation and policy roles.

Thank you to our Host Sponsor

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Attendees consent to their filming and sound recording as members of the audience. By entering this event you agree to being filmed or photographed which may be used for marketing or promotional purposes.

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