Canberra Manager’s Forum with Charles McHardie AM, Chief Information and Digital Officer, Services Australia

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Leading for Resilience

In this world of change, how can Chief Information Officers (CIOs) lead their teams to provide stable and secure information technology services? 

Join us for this Canberra Manager’s Forum where Charles McHardie AM will explore emerging challenges and opportunities facing CIOs.

Don’t delay getting your tickets, which are available in tables of ten or you can buy individual tickets.

Keynote speaker

Charles McHardie AM

Chief Information and Digital Officer

Services Australia

As Chief Information and Digital Officer (CIDO) for Services Australia, Charles McHardie leads the largest technology group in the Australian government. Charles oversees the technical and digital infrastructure that delivers government services and support to millions of Australians.

In his role as CIDO, Charles is responsible for driving digital and technology transformation within Services Australia and delivering whole-of-government transformation programs. He oversees significant investment in programs for Centrelink, Medicare, Child Support and myGov.

Charles led the delivery of technology and business solutions that positioned the Australian government to be able to respond rapidly to the global pandemic. He brings extensive knowledge of Services Australia’s systems from his previous roles as Deputy CEO of the Transformation Projects Group, Chief Transformation Officer, and as Chief Information Officer and Chief Technology Officer with the agency’s predecessor, the Department of Human Services.

Prior to joining Services Australia, Charles was the Deputy Secretary of Transformation and Enabling Services for the Department of Veterans’ Affairs, where he led the transformation of services to veterans and their families under the Veteran Centric Reform program.

Charles joined the Australian public service in 2015 after a long and distinguished career in the Royal Australian Navy where he held IT, intelligence, and operational postings. Charles was deployed three times to the Middle East in Australia’s contribution to Operations Enduring Freedom and Iraqi Freedom as well as operations in East Timor. In 2011 Charles was appointed a Member of the Order of Australia for services to Naval Warfare, and in 2014 was awarded a commendation for distinguished service for his command of naval Combined Task Force 150. 

Charles holds a Master of Science in Information Technology and a Master of Systems Engineering from the University of New South Wales, a Master of Arts in Strategic Studies from Deakin University and studied Applied Science at the Royal Australian Naval College.

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