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UID:MEC-0cef0366ea018118fdd7343b5920a14f@aiia.com.au
DTSTART:20140323T210000Z
DTEND:20140324T070000Z
DTSTAMP:20210323T021200Z
CREATED:20210323
LAST-MODIFIED:20210323
SUMMARY:AIIA Lunch: Customer and Citizen Engagement in a Changing World
DESCRIPTION:[et_pb_section fb_built=”1″ admin_label=”section” module_class=”eventdet-align” _builder_version=”4.8.2″ custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false”][et_pb_row module_class=”evdet-icon-align” _builder_version=”4.8.2″ _module_preset=”default” width=”100%” custom_padding=”||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text admin_label=”Event Date” _builder_version=”4.8.2″ _module_preset=”default” text_font=”manrope||||||||” text_font_size=”16px” text_line_height=”22px” custom_margin=”||10px||false|false”]Wednesday, 03 June 2026[/et_pb_text][et_pb_text admin_label=”Event Time” _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off”]}12:00am[/et_pb_text][et_pb_text admin_label=”Event Location” module_class=”eveminialign” _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”||10px||false|false”]\nSHANGRI-LA HOTEL, 176 CUMBERLAND STREET, SYDNEY NSW 2000\n[/et_pb_text][et_pb_text admin_label=”Details Heading Only” _builder_version=”4.8.2″ text_font=”manrope||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” header_3_font=”Poppins Semi||||||||” header_3_text_color=”#c41917″ header_3_font_size=”26px” header_3_line_height=”32px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”40px||||false|false” locked=”off”]\nDetails\n[/et_pb_text][et_pb_text admin_label=”Details Heading Only” _builder_version=”4.8.2″ text_font=”manrope||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” header_3_font=”Poppins Semi||||||||” header_3_text_color=”#c41917″ header_3_font_size=”26px” header_3_line_height=”32px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”40px||||false|false” locked=”off”]\nConfirmed Speakers\n[/et_pb_text][et_pb_text admin_label=”Details Content and Speaker Information” _builder_version=”4.8.2″ _module_preset=”default”]\n\nan Bertram (MC) – Managing Vice President Business Analytics research team, Asia Pacific Head of Research, Gartner\nIan Muir – Head of Customer Experience, Westpac\nJohn Baird – Head of Production, Australia New Zealand, Deutsche Bank\nPedro Harris – Executive Director, ICT Strategic Delivery, NSW Government Services\nVivek Kundra – former US White House CIO and Salesforce Executive Vice President Industries\n\nTap into the global expertise of the former US White House CIO and Salesforce Global VP, Vivek Kundra and other leaders in a unique AIIA forum that will explore the world where customers rule!\nSignificant advances in technology and communication, combined with the astonishing growth in data and information, is creating extraordinarily empowered global consumers.\nThis trend is compounded by pressures across many industry sectors to be more competitive and productive.\nThese trends fuel the need to intimately understand how consumers and citizens view the world and identify the most important attributes relating to their service needs, whether in a private or public sector context.\nResponding successfully to rapidly changing consumer needs is one of the top strategic agenda items for executives, especially Chief Marketing Officers (CMOs), Chief Information Officers (CIOs) and Service Delivery Managers.\nPlease join AIIA, Vivek Kundra and our panel of experts who will tackle this challenging subject and highlight the opportunity for the very best service oriented organisations to learn from the exemplars, regardless of sector.\n[/et_pb_text][et_pb_text admin_label=”Details Heading Only” _builder_version=”4.8.2″ text_font=”manrope||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”24px” header_3_font=”Poppins Semi||||||||” header_3_text_color=”#c41917″ header_3_font_size=”26px” header_3_line_height=”32px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”40px||||false|false” hover_enabled=”0″ locked=”off” sticky_enabled=”0″]\nSponsored by\n[/et_pb_text][et_pb_text admin_label=”Sponsors Information” _builder_version=”4.8.2″ _module_preset=”default”]\nsalesforce\n[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row admin_label=”Terms and Conditions Global Element” _builder_version=”4.8.2″ _module_preset=”default” width=”100%” custom_padding=”10px||0px||false|false” global_module=”166623″ collapsed=”on”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” custom_padding=”5px|20px|20px|20px|false|false” border_width_all=”2px” border_color_all=”#c41917″]\nTerms and Conditions\nBy purchasing tickets to this event you agreed to the capture, storage and use of your data as detailed in the AIIA Privacy Policy, a link to which is provided here https://aiia.com.au/privacy\n[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]\n
URL:https://aiia.com.au/event/aiia-lunch-customer-and-citizen-engagement-in-a-changing-world/
ORGANIZER;CN=:MAILTO:
CATEGORIES:Lunch Forum,NSW,State and Territory Events
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